This Privacy Policy was last updated on May 12, 2014.


Integrity Vehicle Solutions Company (the “Company”, “We”, “Us” or “IVSC”) respects and is committed to protecting your privacy.
This Privacy Policy describes the types of personally identifiable information (“Your Information”) we may collect, use and share from you or that you may provide:

When you download, interact with or use our Ride Genie mobile application (“Ride Genie”);
When you send e-mails, texts, other electronic messages and/or posts between you and Ride Genie’s websites or via Ride Genie;
When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to our website; or
When you utilize a number of related services (collectively, the “Services” or “Ride Genie”).
This policy also describes our practices for collecting, using, maintaining, protecting and disclosing that information. This policy applies whether you are a driver, passenger, or simply a visitor.

Irrespective of which country you reside in or supply information from, you authorize Ride Genie to use Your Information in the United States and any other country where Ride Genie operates or plans to operate.

Please read this Privacy Policy carefully to understand our policies and practices regarding Your Information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website, Ride Genie or our related Services. By accessing or using this Website, Ride Genie or our related Services, you agree to the terms of this Privacy Policy. Please review the terms carefully so that you understand our privacy practices.

How we collect Your Information:

When you use Ride Genie, we may request information, including but not limited to your first and last name, an email address and password, and your cell phone number to create your Customer account. We use such information to manage your account, to provide you with access to Ride Genie and to facilitate communications that are necessary when using Ride Genie. We may also use the information to notify you of updates to Ride Genie and provide you with access to special promotions.
In addition, Ride Genie may collect the following data: User ID (for your service), latitude and longitude of your current location or your planned location and destination, gender, age, events, errors, and page views. Finally, we see the IP address, device type, locale and time zone of the user through the HTTP request. This information can and may be used to provide you a better overall user experience.
We may use Your Information to:

Administer your account;
Assist in the arrangement of Transportation Services from Transportation Providers (as described in more detail below);
Provide the Services and customer support you request;
Process transactions and send notices about your transactions;
Resolve disputes, collect fees, and troubleshoot problems;
Prevent potentially prohibited or illegal activities, and enforce our Terms of Use;
Market our products and services (and those of third parties) to you that we believe may be of interest to you, though we will not disclose Your Information in doing so. For example, we allow advertisers to choose the characteristics of users who will see their advertisements and we may use the attributes we have collected to select the appropriate audience for those advertisements. For example, if your destination is in Georgetown in Washington, D.C., we might use that fact to show you ads for restaurants around that destination (and to tell ad networks to serve those ads), but we do not tell any restaurant who you are to display the advertisement, though the restaurant may learn that you possess certain characteristics based on the fact that you received the advertisement;
Customize, measure, and improve our services and the content and layout of our website and mobile applications; or
Send you service update notices, and information based on your communication preferences.
We may also use your Personal Information to create Anonymous Information records by excluding information that makes the information personally identifiable to you.

Our Services are city-specific and can provide helpful information based on where you are. If you tell us where you are (i.e., by allowing your mobile device to send us your location), we may use that information to provide you with location-based information. To complete a Booking, we must provide your name, pickup location (and often destination), time of pickup, and mobile phone number to the Transportation Provider dispatching your ride – similar information that a Transportation Provider would collect from you if you called them directly. We request that Transportation Providers use this information for the purposes of providing Transportation Services only, and not store this information beyond the duration of the individual Transportation Service provided. By placing a Booking, you hereby authorize us to share all Booking-related information with any Transportation Providers designated by you to provide you the requested Transportation Services. This information does not include billing information unless we have your authorization to make such disclosure.

To process a payment for Transportation Services, Ride Genie uses to bill your credit card directly with the amount you indicate to us on your mobile device. We then transmit payment to the Transportation Provider, along with the booking reference number associated with your trip. As all payment processing is handled by Ride Genie, no credit card numbers or additional billing information is shared with any Transportation Provider, unless we are required to do so to comply with a subpoena or other governmental or legal process. In such cases, you should contact the Transportation Provider(s) directly for inquiries on how they will manage your billing information.

Please remember that this Privacy Policy addresses only our use and disclosure of information we collect from and/or about you. When you authorize us to disclose information to Transportation Providers, the use and disclosure restrictions contained in this Privacy Policy will not apply to them. While we encourage them to comply with our data protection requirements, we will not be responsible if these Transportation Providers fail to comply with respect to your information. We do not control the privacy policies or actions of third parties, including Transportation Providers. Any complaints or inquiries regarding use of your information by a Transportation Provider, or marketing communications from a Transportation Provider, should be addressed directly to the Transportation Provider in question. Transportation Providers within the network may also have their own websites. is not responsible for how these Transportation Providers may collect your personal information through their own websites. Please contact the appropriate Transportation Provider regarding its website’s privacy policy (if applicable) and how it will access or use your personal information.

How we share Your Information with other parties:

In addition to the ways we share Your Information with Transportation Providers, we may share Your Information with other third parties in the following manners:

Service providers under contract who help with parts of our business operations (e.g., fraud prevention, bill collection, marketing, technology services), though we require that these service providers only use your information in connection with the services they perform for us and not for their own benefit;
Financial institutions that we partner with or you provide us information to interface with, so as to offer direct debit or other payment alternatives;
To a parent company, any subsidiaries, joint ventures, or other companies under a common control (collectively, “Affiliates”), in which case we will require our Affiliates to honor this Privacy Policy;
To a company that merges with us, acquires us, or purchases our assets, in which case such company may continue to process Your Information as set forth in this Privacy Policy;
Law enforcement, government officials, or other third parties when we are compelled to do so by a subpoena, court order or similar legal procedure, as required in order to comply with applicable law, or whenever we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of our Terms and Conditions;
Other third parties with your consent or direction to do so.
Except as set forth above, will not sell or rent any of your Personal Information to third parties in the normal course of doing business and only shares your Personal Information with third parties as described in this Privacy Policy.

Except as described in this policy, the Company does not rent, sell, or share personally identifiable information collected on the Sites or through Ride Genie with other people or nonaffiliated companies unless we have your consent, or under the following circumstances:

With third party vendors, consultants and other service providers who work for us and need access to your information to do that work;
To comply with laws or to respond to lawful requests and legal process;
To protect the rights and property of the Company, our agents, customers, users, and others including to enforce our agreements, policies and terms of use;
In an emergency to protect the personal safety of the Company, its customers, or any person;
In connection with or during negotiation of any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company.

If you provide feedback to us, we may use and disclose such feedback for any purpose, provided we do not associate such feedback with your Personal Information. We will collect any information contained in such feedback and will treat the Personal Information in it in accordance with this Privacy Policy.

Updating your personal information and contact preferences:

We provide you the mechanism to review and update your information in Ride Genie. If you wish to review or update your information login using the user name and password you created.

Our policy regarding children under 13:

We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register on Ride Genie. If you are under 13, please do not attempt to register or send any information about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 may provide any personal information to us. In the event that we learn that we have collected personal information from a child under age 13 we will delete that information as quickly as possible.

Changes to this privacy policy:

We may change this Privacy Policy at any time. We will post all changes to this Privacy Policy on this page and will indicate at the top of the page the modified policy’s effective date.

Contact Us:

If you have any questions or suggestions regarding this Privacy Policy, please contact us at:

Integrity Vehicle Solutions Company
Ride Genie
8485 W Sunset Rd
Suite 300
Las Vegas, NV 89113